Monday, February 7, 2011

cant defragment hard disk due to kaspersky

if you are kaspersky user, then you might want to hear this news.when kaspersky is up and running and the same time you want to defragment your C: drive (or whole hard disk), but when you start the process after a short time you might see this error "Disk Defragmenter cannot continue prescan because there is a corruption in file: C\Documents and Settings\All Users\Application Data\Kapersky Lab\AVP8\report" this error most common with kaspersky 2009 and kaspersky 2010 product, in order to stop this error keep coming and start defragment process follow these steps.

  • go to c:\windows\system32 folder
  • look for these 3 files " defrag.exe , dfrgntfs.exe , dfrgfat.exe "
  • now you have to add these 3 files to kaspersky trusted zone (or trusted applications list)
  • for example in kaspersky workstation mp4, right click kaspersky tray icon on taskbar > click settings > click protection in top left corner > in the right side click trusted zone button > in the opened window click trusted application tab > click add > click browse > click browse again > now specify all 3 files above one after the other > and make sure to check the all the check boxes (for each file you specify) >after adding files click ok > then apply and ok
after you add these files to trusted zone you can run disk defragment without any problem.


Note - another solution is also there, (to disable self defence on kaspersky and run the defragmenter) this one is also worked , but be sure to enable self defence after the deragment complted.

Thursday, July 29, 2010

windows fax cant install or not working (xp)

in some cases when you try to install windows fax your installation cant continue or stops suddenly, below mentioned solution tried and tested by me (at client place) after doing this i can successfully install windows fax. to do this follow these steps.


  1. click start and run
  2. type esentutl /p %windir%\security\database\secedit.sdb and press enter
  3. after pressing enter it will open warning message and allowing you two options, ok or cancel
  4. dont worry , click ok
  5. when finish, try to install windows fax again, the installation will continue with no problems.


additional - for the above problem, re-registering the cfgmgr32.dll file could also solve the problem, to learn how to register dll file please see this post.

password protect outlook 2003 (personal folder)

if you want you can protect your outlook 2003 personal folder using password, after doing this when you open outlook 2003, it ask password to view your personal folder, to do this follow these steps.


  1. open outlook 2003 (using your profile)
  2. now right click personal folders in the left side and click properties for "personal folders"
  3. in the opened properties window click advanced in general tab
  4. now click change password button
  5. type your password in the new password field and verify it by re-typing in verify password field
**note - dont select "save this password in your password list" otherwise you are not prompt for password when you open outlook 2003.


6. click ok
7. click apply and ok for all properties window

now try open outlook 2003, it should ask for password to continue, in here also remember not to save you password in the list.

re-enable windows update from group policy (xp)

before doing these steps make sure you have administrative privilege for you user account, to enable windows update follow these steps.

  1. click start and click run
  2. type gpedit.msc to start group policy
  3. in there navigate to computer configuration > administrative templates > windows components > windows update.
  4. now in the right side double click configure automatic update
  5. in the opened window click enable then click apply and ok.
**you can check also windows update service is up and running**

to do this

  1. click start and click run
  2. type services.msc to start services window
  3. in the right side find automatic update and double click to open it
  4. now in the general tab check under startup type
  5. in the drop down menu select automatic as startup type
  6. click apply and click ok

excel 2003 formulas not working

when excel formulas suddenly stops working, the only place you have to see is excel options, to do this follow these steps,

  1. open excel 2003
  2. click tools, then click options
  3. in the opened window, click calculation tab
  4. in there check under calculation, if your calculation mode set to manual, change it back to automatic mode.
  5. after change click ok
  6. now check your excel work sheet, the formulas work correctly.
**these settings may apply similar way in office 2007**