Showing posts with label printer troubleshooting. Show all posts
Showing posts with label printer troubleshooting. Show all posts

Tuesday, November 15, 2011

printer language is unknown in xp (solved)

this happens when you install wrong driver (wrong language) , therefor when you get printer properties you cant view or configure it correctly, because the language is unknown, the solutions is to remove the printer driver and install the correct driver, sometimes, even if you install correct drivers the problem remains the same, there is a solution to this, but you need to careful when you do this, follow below descriptions.

first you have to disconnect printer connections to computer, remove cables also, make sure you got the printer driver cds, you can do this process in 2 way

option 1

  • go to services window (star > run > type services.msc > press enter)
  • locate print spooler service and stop it (right click on service & click stop)
  • go to system32 folder (Ex - C:\WINDOWS\system32), locate spool folder, you have to rename this folder which is not easy, first you have to unlock the processes that related to spool folder
  • you can use unlocker software to unlock the process (download here) after installing unlocker, go to system32 folder
  • right click on spool folder and click unlock (warning - click only unlock)
  • now rename the folder as you like (Ex - spool old)
  • now plug the printer data cable and power on the printer
  • the printer will be detected showing found new hardware wizard
  • now you have to do is install the correct printer drivers, your problem will be solved
if you experience difficulties following above steps to rename spool folder, then you might try the option 2

option 2

  • start computer from bootable cd (like hiren boot cd, choose "mini xp" from the menu and proceed)
  • after loading to mini xp, go to your windows system 32 folder (Ex - C:\WINDOWS\system32)
  • locate spool folder
  • rename it as you like (Ex - spool old)
  • restart the pc in normal mode
  • after loading to windows xp, you need to connect the printer data cables and install the correct printer drivers

Saturday, September 19, 2009

how to solve "pinter access denied" error vista

When you try to connect shared network printer to windows vista sometimes it displayed "Access is Denied" error message. but you can access network shared files and folders, and you cant connect shared printer to the system. to overcome this issue you can add the shared printer as a local printer. follow these steps.
  • Go to the control panel
  • Double click printers icon
  • Now click on add a printer
  • Click on add a local Printer
  • Choose Create a New Port with port type of Local Port from the drop down menu , then click Next
  • In the Port Name box type the path to the printer you wish to connect to and click ok , (ex-\\computer name\printer name)
  • In the Install Printer Driver screen, select your printer from the list or choose Have Disk and specify drivers to install printer
  • Newly installed should be in the printers window
  • Test the printer by using test print
Now you should now be able to print from Windows Vista to this networked shared printer

Thursday, August 27, 2009

printer access denied in vista

One of the errors in Windows Vista happens when you try to connect to a shared network printer. Everything else on the network appears to work properly, shared files, internet access, but Most of the time you'll receive an "Access is Denied" error when trying to connect even though you can see the printer on the network and everything else is working properly.try below method as a solution
  • Go to the control panel and open printers
  • Click on Add a printer
  • Click on Add a Local Printer
  • Choose Create a New Port with type of port remaining Local Port, then click Next
  • In the Port Name box type the path to the printer you wish to connect to and Click Ok (Ex - \\computer\printer)
  • In the Install Printer Driver screen, select your printer from the list or choose Have Disk and specify the location of the printer drivers on the computer then click Next and then click Finish.
  • The printer is now installed in the Printers window
  • Now try to print using test print.

Friday, August 21, 2009

install windows xp shared printer to windows vista

in the shared printer environment you can use the printer within the network (workgroup) between the same operating systems, however install shared printer between different operating systems cause problems.

for example - printer is installed to windows xp and shared, then you want to install the printer to windows vista pc, while installation it can be stop for driver incompatibility, this can be fixed in a small way.
  • first download the printer driver compatible to vista
  • then install printer in add printer wizard, and specify drivers in have disk option
  • complete the installation
  • now go to the network shared printer
  • right click on printer and click connect
  • this will install printer to the system, and drivers that compatible to vista is automatically identified.
  • in this way you can use network shared printer between different operating systems.