unknown character when composing email

Saturday, January 21, 2012
one of our customer said me that he is experiencing problem when he composing email, he said that unkonwn sign appears when he press enter & dot sign for spaces, he says this is very annoying & hard to look at the document he types, so i involved the matter and fix the problem instantly, check below screenshot i got from his pc. (please click the image to enlarge)

so i configure some settings in the outlook 2003 and problems is gone, here is how i do it.

  • click "new email message" button to compose email
  • in the untitled message menu click tools > click option
  • in the view tab check under formatting marks
see the picture

you can see in the picture there is a check box already selected for all under formatting marks , this is the problems, so i uncheck all and click ok, the problem is gone and i see a happy face.

set firefox homepage easy way

Tuesday, November 15, 2011
everybody knows how to change the browsers home page, no matter which browser you used, but when you use firefox, everybody knows the longway which is described as follows.

  • open firefox
  • click on tools and click options
  • in general tab type the web address in the homepage line

now i am going to show you the easy way

  • open firefox and go to your preferred site you use to set as a home page
  • now highlight the url using your mouse and drag it to home icon in navigation toolbar
  • then message box appeared "do you want this document to be your new homepage"
  • click yes 
  • now close the firefox and open again, you will see that the browser start with your new home page

printer language is unknown in xp (solved)

this happens when you install wrong driver (wrong language) , therefor when you get printer properties you cant view or configure it correctly, because the language is unknown, the solutions is to remove the printer driver and install the correct driver, sometimes, even if you install correct drivers the problem remains the same, there is a solution to this, but you need to careful when you do this, follow below descriptions.

first you have to disconnect printer connections to computer, remove cables also, make sure you got the printer driver cds, you can do this process in 2 way

option 1

  • go to services window (star > run > type services.msc > press enter)
  • locate print spooler service and stop it (right click on service & click stop)
  • go to system32 folder (Ex - C:\WINDOWS\system32), locate spool folder, you have to rename this folder which is not easy, first you have to unlock the processes that related to spool folder
  • you can use unlocker software to unlock the process (download here) after installing unlocker, go to system32 folder
  • right click on spool folder and click unlock (warning - click only unlock)
  • now rename the folder as you like (Ex - spool old)
  • now plug the printer data cable and power on the printer
  • the printer will be detected showing found new hardware wizard
  • now you have to do is install the correct printer drivers, your problem will be solved
if you experience difficulties following above steps to rename spool folder, then you might try the option 2

option 2

  • start computer from bootable cd (like hiren boot cd, choose "mini xp" from the menu and proceed)
  • after loading to mini xp, go to your windows system 32 folder (Ex - C:\WINDOWS\system32)
  • locate spool folder
  • rename it as you like (Ex - spool old)
  • restart the pc in normal mode
  • after loading to windows xp, you need to connect the printer data cables and install the correct printer drivers

kaspersky incorrect key activation date - fixed finally

Thursday, October 13, 2011
if your kaspersky antivirus product unable to accept your product key, displaying errors like " incorrect activation date or incorrect key activation date(even if your date and time is correct) there is a solution you might want to try out, this method works really well for me, follow the steps described in below.

  • first of all you need to uninstall any existing kaspersky antivirus product
  • then make sure your date and time correct
  • double click the file to merge with windows registry
  • after that re-install your kaspersky product and activate
this solution worked for me, and might work for you also, give it a try.


print without headers and footers in firefox

Monday, October 3, 2011
normally when you start to print web documents using firefox it usually print with the headers & footers, also date & time, many people dont want this because it print web url & title in the top of the page, in order to print without headers & footers there's simple thing to do as described below.

  • in the firefox menu click file and click page setup
  • in page setup menu click margins & header/footer tab
  • under header & footer section you can see few drop down menus
  • in there click on each menu and set to blank
  • after configure the settings click ok and print your documents

Note - these configuration instruction may similar to other web browser such as internet explorer / opera

backup and restore firefox bookmarks

Saturday, September 24, 2011
in certain cases (before windows reinstall) you might want to backup your existing long list of (like mine) bookmarks in firefox, this is really simple to do & method as follows.(used firefox 6.0.2 for description)

  • open firefox browser
  • in menu, click bookmarks & click " show all bookmarks "
  • in the opened window (called " library ") you can see there is a drop down menu named " import and backup "
  • click in the menu and select appropriate action for you, if you want to backup > select location & type a name to identify backup file (normally it takes " bookmarks-current year-month-date " as a file name) and click save.
  • you can reverse the same process to restore bookmarks, click " import and backup " point to restore > click " choose file " > specify the saved file and click open, done.

shutdown remote server through remote desktop

scenario like this, server running win 2003 R2 with terminal server (located at head office), stores located at remote location, stores manager wants to access head office server to operate ERP software, end of the day he wants to shutdown head office server using remote desktop (because he is last person to use ERP software) but when he try to shutdown remote server, then he realize there is no option to shutdown server, because it isn't  available.

above is real world problem, (i personally had this one & find the solution) details as follows.

inorder to do things right, you have to do some configurations in server, follow these steps

  • log in to the server

  • open " group policy " (start > run > type gpedit.msc & press enter
  • under " computer configuration " navigate to windows settings > security settings > local policies > user right assignment
  • in the right side look for the " shutdown the system " (look at the bottom)
  • double click to open
  • now add the remote user account to the list, (if stores manager uses " stores " user account to login to the server, add that account to the list.)
  • click apply & ok
  • now you have to do is restart server or update group policy without restart
Note - to update gruop policy without restart, click start > run > type  cmd & press enter > type " gpupdate /force" & press enter, done.

after complete above steps successfully , the specified user account (our stores manager) can shutdown remote server using his remote desktop.

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