Monday, July 20, 2009

address list could not be displayed in outlook 2003

some time if you restore backup PST file outlook 2003 or attempt to address a new message from your Contacts you might have following error.

"The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help"

as a result of this error you cannot enter email address while you composing new message.so how do you fix this error ?, to fix this error you must remove and reinstall the Outlook Address Book.to do this please follow these steps.
  • Start Outlook 2003
  • On the Tools menu, click E-mail Accounts
  • Click View or change existing directories or address books, and then click Next
  • Click Outlook Address Book, and then click Remove
  • Click Yes when you receive the prompt to confirm the removal action
  • Now Click Add
  • Click Additional Address Books, and then click Next
  • Click Outlook Address Book, and then click Next
  • Click OK when you receive the message to restart Outlook 2003
  • Click Finish
  • Now exit from Outlook 2003
  • Restart Outlook
  • In the Folder list, right-click the folder that you want to use with the Address Book, and then click Properties
  • Click the Outlook Address Book tab
  • Click to select the Show this folder as an e-mail Address Book check box (if it is not already selected), and then click OK
you are done and your problem will be fixed.

No comments:

Post a Comment